We ship anywhere within the United States

unfortunately, we are not able to cancel an order once it has been placed.

please be careful when entering your shipping address, sela cosmetics will not be responsible for orders sent to the incorrect delivery address provided by the customer.

This is an example of a response that you might give. It's good to be as thorough as possible in responses as that has a tendency to improve trust overall.

please contact us immediately, within 48 hours of receiving your order. please provide us with your order number and multiple photos of the damaged product/s.

Please send an email within 48 hours of receiving your order, and provide your order number along with a photo of the incorrect item you received.

Due to health and hygiene issues, we cannot accept returns once the order has shipped. We are unable to offer refunds, returns, or exchanges.

unfortunately, we are unable to process exchanges at this time.